Contact Best Crypto Casinos

Got a question about one of our reviews, spotted something that looks out of date, or want to flag an issue with a listed site? This page covers the ways to reach Best Crypto Casinos and what we can (and can't) help with.

How to reach us

The quickest way to contact us is by email at [email protected]. We read every message and try to respond within 48 hours, though it can take a little longer during busy periods. Please include as much detail as you can — which casino you're asking about, what page you were on, or what specifically prompted your message — so we can give you a useful answer rather than a generic one.

What we can help with

Corrections or updates to information on a casino review, including bonus terms, supported coins, or licensing details that may have changed
Questions about how we research and rank the sites listed on bonelessthugs.com
Feedback on your own experience with a crypto casino we've covered, whether that's about payout speed, verification requirements, or customer support
General enquiries about the site, its content, or how to use it
Reports of broken links, outdated bonus offers, or anything that doesn't match what a casino is currently advertising

What we can't help with

We're an independent review and comparison site — we don't operate any of the casinos listed here, hold player funds, or have access to individual accounts. That means we can't process withdrawals, resolve account verification issues, or intervene in disputes between you and a casino. For anything account-specific, your first stop should always be the support team of the casino in question, since they're the only ones with visibility into your account and transaction history.

If you're dealing with a licensing or fund-security concern with a specific operator, it's also worth checking the terms and conditions you agreed to when signing up, since these usually set out the casino's own dispute process.

Feedback shapes our reviews

Player feedback is one of the ways we keep our coverage accurate. If a payout took longer than expected, a bonus had wagering conditions that weren't clearly disclosed, or a site changed its supported coins or restricted states, telling us helps other readers avoid the same surprise. We factor genuine, specific feedback into how often we revisit and update a listing — though we don't publish user testimonials or reviews as part of our ranking process, since our editorial ratings are based on our own research rather than crowd-sourced scores.

Before you write in, a few things worth checking first

If your question is about whether crypto gambling is legal from your state, or about the offshore licensing status of the sites we cover, our Non GamStop Casinos content and individual reviews go into more detail than we can cover in a quick reply
If you're concerned about your own gambling habits or those of someone close to you, our Responsible Gambling page has tools and the national helpline, 1-800-GAMBLER, which is free and confidential
If you want to know more about who runs bonelessthugs.com and how we approach reviews, that's covered on our About Us page
General site terms, including how we may earn commission from listed operators, are set out in our Terms and Conditions

A note on commercial relationships

bonelessthugs.com may earn a commission when readers sign up with a casino through links on this site. This doesn't influence how we rank or write about any operator, and it costs you nothing extra. If you have a question about how this works or want more detail on a specific listing, that's exactly the kind of thing our contact email is for.

Reminder: gambling is intended for players aged 18 or over, and 21+ in some states — always check the minimum age that applies where you live. Crypto casinos carry the added risk of price volatility on top of the usual risk of losing money, and offshore sites may not offer the same player protections as state-regulated operators. If gambling stops being fun, the National Problem Gambling Helpline (1-800-GAMBLER) is available for free, confidential support.